Crown Paradise Club Cancun Hotel, Cancun - Reviews, Rooms Options & Prices 2025

Book on our site

Up to 10% cheaper

than Booking.com

Key details

About the Resort

Boulevard Kukulcan Km 18.5, Cancun, Mexico, 77500

Crown Paradise Club Cancun is an all-inclusive resort situated in the heart of the Cancun hotel zone, known for its pristine white sand beaches and crystal-clear turquoise waters. This family-friendly haven features modern facilities tailored to accommodate guests of all ages, ensuring a memorable vacation experience. With a captivating blend of warm Mexicanculture and ancient Mayan mysticism, the resort stands as one of the most alluring destinations in Mexico.

Location

Located in the Zona Hotelera, the resort is just 20 minutes from Cancun International Airport and close to popular attractions like the ancient ruins of Tulum and snorkeling spots. Guests benefit from the vibrant ambiance of the surrounding hotel zone, characterized by international restaurants, shopping destinations, and beautiful sandy beaches.

Rooms

Crown Paradise Club Cancun offers a variety of spacious accommodations, including family suites designed to cater to up to seven guests. Each room features a balcony with ocean views, air conditioning, and 24-hour room service. Special amenities include laptops-compatible safes, stocked minibars, and unique family experiences ensuring a comfortable stay.

Eat & Drink

The resort boasts seven onsite restaurants offering a rich array of cuisines, including Japanese at Fujiyama and Italian at La Piazza. Signature dishes highlight authentic Mexican flavors, along with a French menu at Fisherman's Restaurant. All meals and drinks, including soft drinks, beer, and wine, are included in the all-inclusive package.

Leisure & Business

Crown Paradise Club features an array of leisure and entertainment options, including a fabulous aquapark for kids, multiple pools, and game rooms with billiards. Guests can enjoy non-motorized water sports, a gymnasium, mini-golf, and organized aerobics classes. Nightly entertainment includes shows and access to various courts for tennis and beach volleyball.

View all

Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Standard Family Room

Max:

2 persons

38 m²

Bed options:

1 King Size Bed

Air conditioning

room details

Check Prices

Guest Room

Max:

2 persons

38 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Deluxe Double Room

Max:

2 persons

38 m²

Bed options:

2 Double beds

Sea view

Shower

Coffee machine

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

A list of all available modes of transport

City Center

Cancun 8.3 mi

Airports

Cancun (CUN) 10.1 mi

Isla Mujeres (ISJ) 22.2 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

Perfect for Kids!

“The resort truly shines in its family-friendly amenities. My children loved the range of engaging activities, from slides to a pirate ship, allowing us to relax while they played.” view full review

Delicious Variety!

“Dining was a highlight of our stay! The a la carte restaurants offered diverse menus, and the overall food quality exceeded our expectations.” view full review

Awesome Pools!

“We enjoyed the variety of pools, especially the heated indoor one. It provided the perfect temperature for a relaxing swim, regardless of the weather.” view full review

Great Workout Room!

“The workout facilities were fantastic, equipped with everything I needed for my fitness routine, ensuring I stayed active during our vacation.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Hairdresser

Sports & Fitness

Fitness center
Wind surfing
Diving
Snorkeling
Tennis court
Golf course
Pool tables
Table tennis
Yoga class
Aerobics
Fishing

Services

Room service
Housekeeping
Laundry
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Babysitting/Child services
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Infinity pool
Beach access
Aqua park
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Head massage
Full body massage
Public Bath
Make up services

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
CD player
AM/FM alarm clock

Location

Boulevard Kukulcan Km 18.5, Cancun, Mexico, 77500

Map view

street view

Boulevard Kukulcan Km 18.5, Cancun, Mexico, 77500

City landmarks

Museums

Mayan Museum of Cancun

1.3 mi

Blvd. Kukulcan

Iberostar Cancun Golf Course

2800 ft

Museums

Parque Maya Cancun

1.2 mi

Spa Center

NIZUC Resort & Spa

1.6 mi

BLVD Kukulkan KM 6.5

Extreme Games Cancun

2.1 mi

Amusement & Theme Parks

Ventura Park Cancun

3.1 mi

Blvd. Kukulcan

Dolphinaris Cancun

2.6 mi

Night club

H Roof

2.6 mi

CancunMexico

Avenida Kukulkan

3.3 mi

Benito Juárez

Laguna Nichupte

3.1 mi

Museums

Museo Subacuatico de Arte

3.3 mi

Blvd. Kukulcan km 12.5

Museo Sensorial del Tequila

3.3 mi

Museums

Cancun Wax Museum

3.9 mi

Punta Nizuc - Cancun 1835

Scorpion's Temple ruins

4.0 mi

Blvd. Kukulcan Km 12

Yamil Lu'um Archeological Site

4.0 mi

Nearby

Beach

Playa Delfines

1800 ft

Blvd Kukulcan Km 17 Zona Hotelera

El Rey Archaeological Zone

1900 ft

Restaurants

El Mexicano

1000 ft

Boulevard Kukulkan km 16

Terraza Careyes

1000 ft

Grand Oasis Tulum

Benazuza

1500 ft

Blvd Kukulcan Km 19.5

Coba International Buffet

1200 ft

Blvd. Kukulcan Km 19. 5 Lote 50 Zona Hotelera

El Galeon del Caribe

3000 ft

Blvd Kukulcán Km 19.4

Cafe Solaris

2600 ft

Blvd. Kukulcan Km 19.5 GR Solaris Cancun

Pescadillas el Galeon

4100 ft

Restaurant

Reviews and Ratings

Feedback from previous guests about their experience.

82%

liked the resort and would come back

8.2/10

Great

Rooms

5.8

Location

8.1

Service

8.3

Dining

5.5

4/5 based on 15768 reviews

#67 of 267 hotels in Cancun based on Tripadvisor

Samantha

United Kingdom, January 2025

6.2/10

The hotel has a fantastic location with a beautiful view of the ocean, but unfortunately, I faced some major issues during my stay. The room I was in had a significant leak that wasn't addressed until the next day, and the water pressure was quite poor. On the positive side, the amenities like the hot tub and private lounge area for breakfast were great.

Rooms

5.0

The room was comfortable but had a major leak that affected my experience. The lack of water pressure made it hard to refresh after a day at the beach.

Service

6.0

I found the service to be friendly; however, I expected more assistance when checking in. It felt a bit impersonal just receiving a QR code without further guidance.

Location

7.0

The location is excellent, particularly the views from the room that overlook the ocean, but the beach was suffering from severe erosion.

Dining

7.0

The dining experience in the private lounge area for breakfast was nice, with a good selection of snacks and beverages.

Facilities

6.0

The facilities, including the hot tub and lounge area, were comfortable, but the ongoing issues with the room affected my overall enjoyment.

Christian

United Kingdom, December 2024

7.6/10

I had a lovely stay at this hotel with friendly staff who made me feel right at home. The location is fantastic, making it easy to get around, but the dining experience was quite disappointing as the food lacked variety. I would have appreciated better temperature control in my room as it was a bit too cold. Overall, it’s a great place for families and those looking for a comfortable stay with a decent value for money.

Rooms

7.0

The room was comfortable, but I found the temperature hard to manage as it was very cold.

Service

9.0

The staff at the buffets and restaurants were incredible; they worked very hard and were always friendly.

Location

10.0

The location is fantastic with easy access to the bus for just $1, and it's well maintained.

Dining

5.0

I found the food to be the worst I had during my travels, as it lacked variety and became quite boring.

Facilities

8.0

The amenities were nice and included a pool area that was relaxing and enjoyable.

David

United States of America, November 2024

6.2/10

I had a mixed experience at this hotel. The location is stunning, with great ocean views; however, the rooms left much to be desired, feeling old and having water issues. The staff was incredibly friendly and helpful, making the stay pleasant despite some shortcomings. Unfortunately, the dining options didn't meet my expectations, and the overall value for money could be improved.

Rooms

5.0

The rooms felt quite dated, had water issues, and a leak in the bathroom, which was disappointing.

Service

9.0

The staff was exceptionally friendly and helpful, making me feel welcome throughout my stay.

Location

9.0

The location was beautiful, on the 6th floor with great ocean views and close to the airport.

Dining

5.0

Dining was underwhelming; I found the food options lacked variety and were not very enjoyable compared to other places.

Facilities

6.0

The facilities were okay, but nothing stood out as particularly impressive.

Naomi

United Kingdom, October 2024

7.4/10

I had a mixed experience at this hotel. On one hand, the ocean view from my room was stunning, and the staff was incredibly kind and helpful. On the downside, I found the noise from the live performances a bit bothersome, especially since I had little ones with early bedtimes. The beach was also smaller than expected due to erosion, which was disappointing.

Rooms

7.0

My room had an amazing view of the ocean, but it was located two floors above where live performances were held, making it hard for my family to settle down at night. Unfortunately, it also didn't come with the promised fruit basket and bathrobes.

Service

9.0

The service was consistently kind and attentive. The staff always made me feel welcome and were quick to help with any requests.

Location

6.0

The hotel is in a pretty decent location overlooking the ocean, but the beach suffers from significant erosion, leaving it much smaller than shown in promotional materials.

Dining

8.0

The dining options were plentiful and delicious, with many international choices. However, some dishes left a bit to be desired.

Facilities

7.0

The facilities seemed nice, but I didn't get to enjoy them fully due to the noise from the performances.

Ella

United Kingdom, October 2024

6.4/10

This hotel has its ups and downs. On one hand, the location is excellent and the staff is incredibly friendly. Unfortunately, the condition of the rooms could use some serious attention, especially with mold issues and noise from the waves. Dining options were decent but could be better in variety. Overall, it's a mixed bag in terms of value for money.

Rooms

5.0

The rooms unfortunately had black mold in both the bathroom and the bedroom, which was really concerning. We faced a view of a ruined hotel, which didn’t help the experience. It was hard to enjoy the stay with these issues looming over us.

Service

9.0

The service here was great overall; the staff was very kind, polite, and eager to assist. They were super helpful when we needed extra pillows and bottled water.

Location

6.0

The location is good since it’s close to the airport—just about a 20-minute taxi ride. But the beach suffers from significant erosion, leaving it much smaller than expected.

Dining

7.0

Dining was decent with many delicious options available throughout our stay, but I did wish for more variety. Everything was good, but it felt like they were trying to please all types of international travelers without really nailing anything.

Facilities

6.0

The facilities were alright, but they didn’t stand out. It would have been great if they had more amenities available to enhance our stay.

Jerry

United States of America, September 2024

6.8/10

I had a mixed experience at the hotel. While the location was excellent, being close to many attractions, I found the dining options to be quite lacking, especially after enjoying better meals in other parts of Mexico. The staff, however, were friendly and accommodating, and the rooms, although comfortable, could use a bit more space for couples. Overall, it provided decent value for money, but there are certainly areas for improvement.

Rooms

7.0

The rooms were comfortable, but a bit small for a couple.

Service

8.0

The service from the staff was very friendly and attentive.

Location

9.0

The location was excellent, close to several attractions and activities.

Dining

5.0

I was disappointed with the dining experience as the food quality was not what I expected.

Facilities

6.0

The hotel had decent facilities, but nothing particularly outstanding.

Henry

United States of America, September 2024

7.8/10

I had a mixed experience at this hotel. The rooms were very clean and comfortable, but I noticed an unpleasant smell in some areas, likely due to issues with leaks. The staff was incredibly efficient and friendly, especially the barmen and the breakfast team. The location had its perks with an ocean view, but the beach was not in great condition due to erosion. Dining was a highlight, offering some great meals, but I wish there had been more variety overall.

Rooms

7.0

The rooms were very clean and comfortable, but there was a noticeable smell in some parts, which was a bit off-putting.

Service

9.0

The service was incredible—the staff worked super hard and were very friendly, especially the bartenders and breakfast crew.

Location

8.0

The location was fantastic, with stunning ocean views, but I noticed that the beach had suffered significant erosion and was much smaller than expected.

Dining

7.0

Dining was enjoyable, with the best food and service during breakfast. The overall variety could have been better.

Facilities

8.0

The facilities were well-maintained, but I felt some amenities could use more attention.

Anne

United States of America, August 2024

6.6/10

I had a mixed experience at the hotel. The location was truly fantastic, just a short taxi ride from the airport, and the view from my room overlooking the ocean was stunning. However, the rooms were not as clean as I had hoped, and the dining options didn't meet my expectations, especially due to the limited variety at breakfast. The staff was friendly and helpful, but overall, the experience felt a bit off with overcrowded facilities.

Rooms

6.0

The room had a beautiful ocean view, but unfortunately, it wasn't very clean.

Service

8.0

The staff was friendly and particularly helpful, especially with our flight arrangements.

Location

9.0

The hotel is in a fantastic location, close to the airport and with an amazing view from the room.

Dining

5.0

The dining experience was below my expectations, lacking variety and especially disappointing at breakfast.

Facilities

5.0

The pool area felt too small for the number of guests, making it difficult to relax.

Walter

United States of America, August 2024

7.0/10

My stay at the hotel had its ups and downs. The location was fantastic, and the friendly staff made my experience more enjoyable. However, the dining options were limited, which was a bit disappointing. The rooms were comfortable, but the service could be inconsistent at times, mainly at the concierge desk. Overall, it offered good value for money despite some drawbacks.

Rooms

8.0

The rooms were cozy and clean, perfect for our family of five.

Service

7.0

The staff was generally friendly, though I experienced some slow service at the concierge desk.

Location

9.0

The hotel is in a fantastic location, although it can get quite crowded and noisy at times.

Dining

5.0

The dining options were just okay, lacking variety throughout my stay.

Facilities

6.0

The facilities were decent but didn’t stand out significantly.

Garry

United Kingdom, July 2024

6.6/10

I had an okay time at this hotel. The location was excellent, offering a lovely ocean view, and the service from the staff, especially Jerry and Lupita, was outstanding. However, the rooms felt quite old and muggy, and the dining options left much to be desired in terms of variety. Overall, it was decent, but there are definitely some areas for improvement.

Rooms

5.0

The rooms were quite old and outdated, which made for a less comfortable stay. It was also very muggy and humid inside, lacking the kind of coolness I'd hoped for.

Service

9.0

The service was wonderful. Jerry and Lupita in the VIP lounge were super friendly and accommodating, making me feel welcome.

Location

8.0

The hotel is in an excellent location on the strip, and my room on the 6th floor had a great ocean view.

Dining

5.0

Unfortunately, the dining experience was below my expectations this time. The buffet options were weak and lacked variety.

Facilities

6.0

The facilities felt a bit limited, and the lack of a jacuzzi was a disappointment for me.